Política de privacidad
PRIVACY POLICY – TENTH STREET
This Privacy Policy describes how TENTH STREET (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase through our online store (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).
For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce our Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services.
When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can reasonably be associated with you.
The following sections describe the categories and specific types of personal information we may collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details: Your name, address, phone number, and email address.
- Order information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: Your username, password, security questions, and other information used for account security purposes.
- Customer support information: Information you choose to include in communications with us, such as messages submitted through our customer support services.
Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from accessing or using certain features.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with our Services (“Usage Data”).
To do this, we may use cookies, pixels, and similar technologies (“Cookies”).
Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, IP address, and other information regarding your interaction with our Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site and Services, including Shopify.
- Payment processors that collect payment information, such as bank account details, credit or debit card information, and billing addresses, to process payments and fulfill orders.
- Advertising and analytics providers that collect information through cookies, tracking pixels, web beacons, software development kits, and similar technologies.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information through online tracking technologies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
Please also refer to the section titled “Third-Party Websites and Links”.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to provide our Services and fulfill our contractual obligations to you.
This includes processing payments, fulfilling orders, sending notifications related to purchases, returns, exchanges, or other transactions, creating and managing customer accounts, arranging shipments, and providing customer support.
We may also enhance your shopping experience by enabling Shopify to connect your account with other Shopify services that you choose to use.
In such cases, Shopify processes your information according to its Privacy Policy and Consumer Privacy Policy.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending advertising and promotional communications by email, text message, or postal mail, where permitted by applicable law.
We may also use your information to display advertisements for products and services that may be relevant to your interests.
These activities may involve personalizing advertising on our Site and other websites.
Where the General Data Protection Regulation (GDPR) applies, processing will be based on an appropriate lawful basis, which may include consent or legitimate interests, depending on the activity.
Security and Fraud Prevention
We use personal information to detect, investigate, and prevent potentially fraudulent, illegal, or malicious activities.
If you register an account, you are responsible for maintaining the confidentiality of your login credentials.
We strongly recommend that you do not share your username, password, or other account access information with anyone.
If you believe your account has been compromised, please contact us immediately.
Communicating with You and Service Improvement
We use personal information to respond to inquiries, provide customer support, improve our Services, and maintain our business relationship with you.
These activities help us provide a reliable, secure, and efficient shopping experience.
Cookies
Like many websites, we use Cookies on our Site.
For information about the Cookies Shopify uses to operate online stores, please visit:
https://www.shopify.com/legal/cookies
We use Cookies to operate and improve our Site and Services, remember customer preferences, analyze website performance, and better understand how visitors interact with our online store.
We may also allow third-party service providers and advertising partners to use Cookies to deliver relevant advertisements and improve the customer experience.
Most browsers automatically accept Cookies, but you can change your browser settings to reject or delete them.
Please note that disabling Cookies may affect certain features or functionalities of our Site.
Where applicable, we recognize the Global Privacy Control (GPC) signal as a request to opt out of certain forms of personal information sharing or targeted advertising.
For more information about Global Privacy Control, please visit:
https://globalprivacycontrol.org/
Other than Global Privacy Control, we do not recognize other “Do Not Track” signals transmitted by web browsers or devices.
How We Disclose Personal Information
Under certain circumstances, we may disclose personal information to third parties for business operations, contractual obligations, legal compliance, and other legitimate purposes.
Such circumstances may include:
- Service providers performing functions on our behalf, including payment processing, information technology management, data analytics, customer support, cloud storage, order fulfillment, and shipping.
- Business and marketing partners providing promotional and advertising services.
- Third parties when you request or consent to information sharing.
- Affiliates and companies within our corporate group, where applicable.
- Government authorities or regulatory bodies when disclosure is required by law.
- Parties involved in business transactions such as mergers, acquisitions, reorganizations, or bankruptcy proceedings.
Categories of Information Disclosed
Depending on our business operations and the services used, the categories of personal information disclosed may include:
- Category of Personal Information
- Categories of Recipients
- Identifiers, including name, email address, phone number, and account information
- Service providers, payment processors, and fulfillment partners
- Commercial information, including purchase history and order details
- Payment processors, fulfillment providers, and business partners
- Internet or network activity, including Usage Data
- Analytics providers, advertising partners, and technology service providers
- Approximate geolocation information derived from IP addresses
- Analytics providers and relevant service providers
We do not use sensitive personal information to infer characteristics about individuals.
Where permitted by applicable law and subject to applicable consent or opt-out requirements, personal information may be shared with advertising and marketing partners for personalized advertising.
Depending on applicable privacy laws, certain advertising activities may be classified as the “sale” or “sharing” of personal information.
Customers may exercise their applicable privacy rights as described below.
Third-Party Websites and Links
Our Site may contain links to websites or online platforms operated by third parties.
If you access websites that are not owned or controlled by TENTH STREET, we encourage you to review their privacy policies, security practices, and terms and conditions.
We are not responsible for the privacy practices, security measures, accuracy, or reliability of third-party websites.
Information shared on public or semi-public platforms, including social media networks, may be visible to other users.
The inclusion of third-party links does not necessarily imply endorsement of their content, products, or services.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.
If you are a parent or legal guardian and believe that your child has provided personal information to us, please contact us so that we can review the request and take appropriate action.
We do not knowingly sell or share the personal information of individuals under 16 years of age.
Security and Retention of Your Information
We take reasonable measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We recommend that customers avoid transmitting sensitive or confidential information through unsecured communication channels.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining accounts, processing orders, providing customer service, complying with legal obligations, resolving disputes, and enforcing applicable agreements.
Retention periods may vary depending on the type of information and the applicable legal requirements.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.
These may include:
Right to Access
You may request access to personal information we maintain about you, including information about how it is collected, used, and disclosed.
Right to Delete
You may request that we delete personal information associated with you, subject to applicable legal exceptions.
Right to Correct
You may request corrections to inaccurate or incomplete personal information.
Right to Data Portability
Where applicable, you may request a copy of your personal information in a structured and commonly used format or request its transfer to another provider.
Right to Opt Out
Depending on applicable law, you may request to opt out of the sale or sharing of personal information or the use of your information for targeted advertising.
Right to Restrict Processing
You may request restrictions on certain types of personal information processing when permitted by law.
Right to Withdraw Consent
Where personal information is processed based on your consent, you may withdraw that consent at any time.
Right to Appeal
Where applicable, you may appeal a decision concerning your privacy rights by contacting our customer support team.
Managing Marketing Communications
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in our marketing communications.
Please note that you may continue to receive essential transactional communications related to your purchases, account activity, or customer service inquiries.
Exercising Your Rights
To exercise your privacy rights, please contact us at:
9tenthstreet8@gmail.com
We may request information necessary to verify your identity before processing your request.
Where permitted by law, you may appoint an authorized representative to act on your behalf.
We will respond to privacy-related requests within the timeframes required by applicable law.
We will not discriminate against customers for exercising their applicable privacy rights.
Complaints
If you have concerns or complaints regarding how TENTH STREET collects, processes, stores, or discloses personal information, please contact us at:
9tenthstreet8@gmail.com
We will review your concerns and make reasonable efforts to address them.
Depending on your country or region, you may also have the right to submit a complaint to the appropriate data protection supervisory authority.
For individuals located in the European Economic Area (EEA), complaints may be submitted to the relevant data protection authority.
International Users
Please be aware that your personal information may be transferred, stored, or processed outside your country of residence.
Such processing may be performed by our service providers, technology partners, payment processors, fulfillment companies, or other authorized parties.
Where required by applicable data protection laws, we will implement appropriate safeguards for international transfers.
For transfers of personal information from the European Economic Area or the United Kingdom, these safeguards may include the European Commission’s Standard Contractual Clauses, equivalent UK-approved transfer agreements, or other legally recognized mechanisms.
Contact
If you have any questions about our privacy practices, this Privacy Policy, or the collection, use, or disclosure of your personal information, please contact us:
TENTH STREET
Email: 9tenthstreet8@gmail.com
We are committed to protecting our customers’ personal information and maintaining transparency regarding our privacy practices.
For the purposes of applicable data protection laws, TENTH STREET acts as the data controller of personal information where it determines the purposes and means of processing, unless otherwise specified.
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TENTH STREET
Your Privacy, Our Commitment.